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News & Resources

4/9/2020 PWD Update on Private Development Services

In response to COVID19, Private Development Services switched to limited operations with the following changes to our program

  • General questions and meeting requests should be sent to the general email account. To ensure a timely response, please email Direct phone calls with staff are not available. Walk-In Hours and in person meetings are suspended, but Applicants may arrange conference calls or web-based meetings using their software platforms.

  • PWD’s office is closed to in-person deliveries. Review fees and project document may still be mailedOnce normal operations resume, we will confirm receipt of mailed items and follow-up regarding missing information.Before mailing items (e.g. Review Fees, executed Conditional Approval letter, and/or executed Operations & Maintenance Agreement), provide a scanned copy and proof of mailing by email. Your reviewer will provide these instructions or you may reach out to Applicants that do not provide the required information will be subject to enforcement actions.

  • Notify PWD of construction waivers. We are aware that some projects have obtained waivers to continue construction. Please email to ensure required inspection of E&S controls and SMPs.

  • Constructed SMPs should be maintained to prevent system failure. Contact if you have questions about performing maintenance at your site.

Private Development Services is actively mobilizing more staff for remote work. Your patience is appreciated during this time. Please check for the latest information and stay subscribed or join this mailing list

Other PWD development services programs with limited operations

  • Utility Plan Review Reviews are ongoing, but expect delays. Contact:

  • Private Cost Review Reviews are ongoing, but expect delays. Contact:

  • Water and Sewer availability for Building Permit Sign-Off Sign-off is being completed via eCLIPSE. Sign-off on paper permits and pre-permits is suspended.

  • Flow Test Requests New flow are suspended. Requests for existing flow test data are available. Contact:

  • One Call One Call requests are being processed.

PWD has also developed an emergency water service and lateral repair permit process.

Emergency Sewer and Water Repair Process

Information and updates from the Philadelphia Health Department about the COVID-19 coronavirus in Philadelphia can be found at In addition, text COVIDPHL to 888-777 to receive free alerts with information and updates from the Health Department. Information about plans to reopen City offices will be available at

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